Privacy Policy

At bestnanny, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services to find a nanny for your family.

Information we collect we may collect the following information about you:

  • Contact information, such as your name, email address, phone number, and postal address.
  • Information about your family, such as the number and ages of your children, your childcare needs, and your preferred schedule.
  • Payment information, such as your credit card number or billing information.
  • Other information you provide to us, such as feedback on our services.

We collect this information when you use our website or contact us for support.

How We Use Your Information

We may use your personal information for the following purposes:

  • To provide our services to you, including matching you with a suitable nanny and processing payments.
  • To communicate with you regarding our services and to provide you with support.
  • To personalize your experience with our website and services.
  • To improve our website and services.
  • To comply with legal obligations.

How We Disclose Your Information

We may disclose your personal information in the following circumstances:

  • To nannies who are matched with you and who need access to the information to provide services to your family.
  • To our employees, agents, and service providers who need access to the information to provide services to you.
  • To comply with legal requirements, such as a court order or subpoena.
  • In the event of a merger, acquisition, or sale of assets, where your personal information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. However, no security measures can provide absolute protection, and we cannot guarantee the security of your personal information.

Retention We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your rights: You have the right to access, correct, and delete your personal information. You may also have the right to object to or restrict certain types of processing of your personal information. To exercise your rights, please contact us using the information provided below.

Contact us If you have any questions or concerns about our privacy policy, please contact us at:

bestnanny Slovakia: 

Moyzesova 931/4 – 2º floor ZIP 811 05 Bratislava – Slovakia 

tel: +421 907 300 883/ Email: 

Changes to this privacy policy: We may update this privacy policy from time to time by posting a new version on our website. The new privacy policy will be effective upon posting. Please check our website regularly for updates.