Terms and Conditions of Best Nanny, s.r.o.

  1. The agency invoices you a one-time fee for mediating a nanny to your family in the amount of 3 monthly salaries of the nanny + VAT
  2. Advance/deposit payment of EUR 500 +VAT is mandatory in case of serious interest in finding candidates. The obligation of this payment arises after filling out the initial questionnaire.
  3. Advance/deposit payment starts the search for candidates and sending suitable profiles to email.
  4. This advance payment is valid for 2 months.
  5. If we do not send a single candidate to your e-mail address for a period of 2 months who meets the criteria set by you from the questionnaire, you have the right to request the return of the advance payment or to continue the cooperation without the obligation to pay another advance payment.
  6. If we send one or more profiles of potential candidates to your e-mail address, the advance payment remains with us and the process continues at the pace determined by the activity you are developing – selecting a profile of  candidate and meeting with them.
  7. This advance payment will be deducted from the final commission to the agency, so you pay nothing extra.
  8. The agency undertakes to find a suitable replacement in the event of a complication after the start of cooperation with the candidate and payment of the commission, but no later than within 3 months from the signing of the mediation contract.
  9. Before starting cooperation with the candidate, as an agency, we will arrange a personal/online meeting and a trial period in the form of one day/2 weeks in case the candidate arrives from abroad.